Computer Repair

Are you in need of a technology solution? Are you in need of basic computer repair such as installing print drivers on your PC or do you have a complex need such as end-to-end technical support for you and your employees? If you answered yes to any of these questions then PC Mechanics is here to help. We are equipped to support the average computer consumer, small businesses, and corporate entities. We offer competitive pricing, as there are no hidden fees. We provide Charlotte Computer Repair throughout Charlotte and neighboring cities. Your computer repair nightmares become issues of the past. Our pick-up and drop-off service grants you the freedom of maintaining your day to day operations. We provide a large range of services, contact us for a quote or to schedule an appointment.

Diagnostic & Repair

Our Diagnostic service will provide an accurate and timely understanding of your computer repair issue. We will diagnose your computer repair issue within our set allocated time frame, allowing us to bill a flat rate. No hassles or unnecessary fees!

Software Installation

With PCM Tech Center’s computer repair service we will also install software. Let us take the trouble out of your computer repair software issue and get it right the first time. Our technicians will ensure the software compatibility needs are met; as well as provide recommendations for future upgrades.Software installation encompasses three phases: pre-installation activities, the main installation, and post installation activities.

1. Pre-installation Activities:

Check for software upgrade or replacement readiness
Replace old Liccensed Code with new one
Check for software install readiness

2. The installation process: The installation process will began when we start performing the instructions in one of the procedural topics.

3. Post installation activities: The last step of procedure is to launch and test the newly installed software to insure that the basic function are working and that all updates have been downloaded.

Computer Optimization

iolo System Mechanic® - Fix, Speed Up Your PC

Over time your computer will slow due to strenuous use, resource depletion and overall system bottlenecks. Now you can have your computer repaired and optimized for peak performance. Save yourself from computer repairs and call the PCM Tech Center to have your computer optimized. There are several benefits of computer optimization.

If your computer is not performing at its greatest capacity, technical problems continue to surface on a regular basis, and/or the internet has become highly difficult to navigate, you are in need of computer optimization. The basic foundation of computer optimization services include: PC Setup & installation if not already installed, installation of PC security products, automatic scan for virus/spyware, removing unwanted files, services, background processes, and programs. Computer optimization eliminates unnecessary programs that have accumulated on your system’s hard drive. You will observe that your PC will begin working optimally and quickly with no pesky pop-ups or programs.

Hardware Installation

If you are upgrading your computer components to enhance what you currently have allow us to install your hardware and ensure that all drivers and devices are working with the newly installed hardware. While providing Charlotte computer repair we find that hardware installs is one of the most common service requested. We provide this service at an affordable price. Generally this service will include the installation of an internal or external PC component, such as a graphics card, hard drives, optical devices, MP3 players, internal wireless antenna etc. This also would include the installation of any included software that accompanies the newly installed hardware. In this computer age it is almost impossible to keep pace with the ever changing technology. In certain instances, the most cost effective way to upgrade your computer system is through component enhancement.

Pritner/Fax Setup

If you have a new printer/fax machine or all-in-one our technician will install and configure it to your personal computer or laptop. We will also install or download the software recommended for your new printer/fax machine or all-in-one printer to insure that it functions properly. After installing your device we will do a few test runs to make sure the new printer/fax machine or all-in-one is communicating with your personal computer or laptop. You may also want to setup a network so that you can print or fax to the machine from multiple devices.

PC Setup/Configuration

The technician(s) will come to your office or home to setup a new or used computer. You can also have other devices installed which were included with the system; such as a printer or downloadable CD of the promotional software that came with the system. Additional fees may apply for the installation of the peripherals. The technicians will also update the computer to the latest drivers and software from the internet.

Data Backup

Personal computers and laptops can crash or become affected by a power outage at any time. To protect your data from being lost it is imperative to get your information backed up. In information technology, a backup or process of backing up refers to making copies of data so that these additional copies may be used to restore the original after the loss of data. Backups have two distinct purposes. The primary purpose is to recover data as a reaction to data loss, be it by data deletion or corrupted data.

Data loss is a very common experience of computer users. Many internet users have suffered serious data loss. The secondary purpose of backups is to recover data from a historical period of time within the constraints of a user-defined data retention policy, typically configured with a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery, and should be part of a disaster recovery plan. By themselves, backups should not be considered as a complete disaster recovery plan.

Data Migration

If you have purchased a new computer or laptop but want to migrate the software and files from your old system which has data that need to be transferred to your new system we are here to help.Data migration is the process of transferring data between storage types, formats, or computer systems. Data migration is usually performed programmatically to achieve an automated migration. It is required when organizations or individuals change computer systems or upgrade to new systems, or when systems merge.To achieve an effective data migration procedure, data on the old system is mapped to the new system providing a design for data extraction and data loading. The design relates old data formats to the new system’s formats and requirements. Programmatic data migration may involve many phases but it minimally includes data extraction where data is read from the old system and data loading where data is written to the new system.

Data Recovery

You depend on your computer for a lot of things, from storing pictures and family videos to doing your taxes or managing your business. We know your machine holds a lot of precious and critical information. What happens when one day you find yourself in a technological crisis, with a bright blue screen or a frozen system? Data recovery is the process of salvaging data from damaged, failed, corrupted, or inaccessible secondary storage media when it cannot be accessed normally. Often the data are being salvaged from storage media such as hard disk drives, storage tapes, CDs, DVDs, RAID, and other electronics. Recovery may be required due to physical damage to the storage device or logical damage to the file system that prevents it from being mounted by the host operating system.

Hard Drive Wipe

If you purchased or received a new personal computer or laptop and you would like your old system drive scrubbed completely of any data that may still resides on your hard drive then our technicians have just what you need to properly wipe your drive clean. Data remanence is the residual representation of data that remains even after attempts have been made to remove or erase the data. This residue may result from data being left intact by a nominal file deletion operation, by reformatting of storage media that does not remove data previously written to the media, or through physical properties of the storage medium that allow previously written data to be recovered. Data remanence may make inadvertent disclosure of sensitive information possible, should the storage media be released into an uncontrolled environment (e.g., thrown in the trash, or given to a third party).

Password Recovery

Sometimes a person might forget their password for an old machine that they had and need to retrieve some information from the computer or laptop. Our technician will be able to reset your password and get you logged into your system. We will be able to perform password reset for the Windows 2000 and Windows XP. You can also check out our affiliate for Windows XP/Vista/7 password reset with easy to use software.

Setup & Security

Computer security is a branch of computer technology known as information security as applied to computers and networks. The objective of computer security includes protection of information and property from theft, corruption, or natural disaster, while allowing the information and property to remain accessible and productive to its intended users.

Computer Solutions Business Services

Cloud computing, also known as Software as a Service (SaaS), has effectively leveled the playing field as far as IT infrastructure management and support goes. Now, even mid-size companies can reap the benefits of enterprise-class tools and service by utilizing hosted versus on-premise IT solutions.SaaS applications are hosted on a shared platform in a secure Tier 1 data center and delivered to end-users via the Internet anywhere in the world.

Network Consultation

If you are in need of network consultation our PC Mechanic’s will come out to your home or office and survey what network setting will best suite you. It is our focus to provide you with our expert opinion on how to best setup your home or office to conveniently link all your devices together allowing you to share your resources. Our network consultation will empower you with the knowledge of what will work best for you and what’s most feasible given whatever your budget may require. If you are looking for more robust systems please checkout Managed Services.

Network Troubleshooting

Our Mechanics will come to your home or business and troubleshoot your network to find out why your network is not functioning correctly. Once we find the problem our Mechanic will inform you of the problem and what need to be done so that your network is working properly.

Home Office Network

Our Mechanics will come out to your home or office and setup your network device to your PC or laptop with the equipment that you have already purchased. We will Also set your network to communicate with your printer so that you can print through the network if you have one available. This will allow you to have multiple devices communicating across your network weather it is wired or wireless.

Network Installation

Our technician will setup a basic network where you have a router configured to your PC or laptop.

Wireless Network

Our Mechanics will come to your home or office to setup up your router to communicate with your personal computer or laptop. Also if you have other computers or laptops we will enable your devices to work through the wireless network.

Wireless Security

You are a business owner with a local internet café or a family sharing a wireless connection it is wise to protect your wireless network. When securing your wireless network you want to prevent unauthorized access or damage to computer and devices on your wireless network.

ISP Setup

Are you ready to set up a internet connection in your home? Have you had a bad experience dealing with your Internet provider when it comes to installing there software and connecting to the internet from your PC or Laptop? If so Contact PC Mechanics to get it done quickly so you can start enjoying the freedom of the world wide web!

Add Device to Network

Add a compatible electronic device to your wired or wireless network with this service. We will install one electronic device such as an access point, print server, wireless range extender, game console, TiVo or Slingbox, on your home network. Expand your entertainment capabilities or storage capacity springboarding you into the future.

Network Solutions Business Services

Have you ever thought about building your own network to scale the growth of your business? If you have, PC Mechanics are who you looking for. Our solutions are driven to service small to large office locations. We will bring next-generation technologies and proven deployment experience to customers demanding IT alignment to these new business priorities. Innovating across the infrastructure, we will help networking break free from its historical walls and play a more integrated role, operate differently, and deliver far different economics.