Are you in need of a technology solution? Are you in need of basic computer repair such as installing print drivers on your PC or do you have a complex need such as end-to-end technical support for you and your employees? If you answered yes to any of these questions then PC Mechanics is here to help. We are equipped to support the average computer consumer, small businesses, and corporate entities. We offer competitive pricing, as there are no hidden fees. We provide Charlotte Computer Repair throughout Charlotte and neighboring cities. Your computer repair nightmares become issues of the past. Our pick-up and drop-off service grants you the freedom of maintaining your day to day operations. We provide a large range of services, contact us for a quote or to schedule an appointment.
Diagnostic & Repair
Our Diagnostic service will provide an accurate and timely understanding of your computer repair issue. We will diagnose your computer repair issue within our set allocated time frame, allowing us to bill a flat rate. No hassles or unnecessary fees!
Software Installation
With PCM Tech Center’s computer repair service we will also install software. Let us take the trouble out of your computer repair software issue and get it right the first time. Our technicians will ensure the software compatibility needs are met; as well as provide recommendations for future upgrades.Software installation encompasses three phases: pre-installation activities, the main installation, and post installation activities.
- 1. Pre-installation Activities:
- Check for software upgrade or replacement readiness
- Replace old Liccensed Code with new one
- Check for software install readiness
2. The installation process: The installation process will began when we start performing the instructions in one of the procedural topics.
3. Post installation activities: The last step of procedure is to launch and test the newly installed software to insure that the basic function are working and that all updates have been downloaded.
Computer Optimization
Over time your computer will slow due to strenuous use, resource depletion and overall system bottlenecks. Now you can have your computer repaired and optimized for peak performance. Save yourself from computer repairs and call the PCM Tech Center to have your computer optimized. There are several benefits of computer optimization.
If your computer is not performing at its greatest capacity, technical problems continue to surface on a regular basis, and/or the internet has become highly difficult to navigate, you are in need of computer optimization. The basic foundation of computer optimization services include: PC Setup & installation if not already installed, installation of PC security products, automatic scan for virus/spyware, removing unwanted files, services, background processes, and programs. Computer optimization eliminates unnecessary programs that have accumulated on your system’s hard drive. You will observe that your PC will begin working optimally and quickly with no pesky pop-ups or programs.
Hardware Installation
Pritner/Fax Setup
If you have a new printer/fax machine or all-in-one our technician will install and configure it to your personal computer or laptop. We will also install or download the software recommended for your new printer/fax machine or all-in-one printer to insure that it functions properly. After installing your device we will do a few test runs to make sure the new printer/fax machine or all-in-one is communicating with your personal computer or laptop. You may also want to setup a network so that you can print or fax to the machine from multiple devices.
PC Setup/Configuration
The technician(s) will come to your office or home to setup a new or used computer. You can also have other devices installed which were included with the system; such as a printer or downloadable CD of the promotional software that came with the system. Additional fees may apply for the installation of the peripherals. The technicians will also update the computer to the latest drivers and software from the internet.
Data Backup
Personal computers and laptops can crash or become affected by a power outage at any time. To protect your data from being lost it is imperative to get your information backed up. In information technology, a backup or process of backing up refers to making copies of data so that these additional copies may be used to restore the original after the loss of data. Backups have two distinct purposes. The primary purpose is to recover data as a reaction to data loss, be it by data deletion or corrupted data.
Data loss is a very common experience of computer users. Many internet users have suffered serious data loss. The secondary purpose of backups is to recover data from a historical period of time within the constraints of a user-defined data retention policy, typically configured with a backup application for how long copies of data are required. Though backups represent a simple form of disaster recovery, and should be part of a disaster recovery plan. By themselves, backups should not be considered as a complete disaster recovery plan.